We are committed to delivering only the best quality products and ensuring customer satisfaction with every order. If you have any questions or concerns regarding our refund policy, please feel free to reach out to our customer support team. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.
Refund policy
Refund policy
Thank you for shopping at https://onlineoffers.lk, We value your satisfaction and strive to provide you with the best online shopping experience. **Please note: We do not accept returns and Exchanges.
At Online Offers. we take great care in ensuring that all our products are high-quality, and safely packed before delivery.
No Returns, Refunds or Exchanges
We do not accept returns, exchanges, or refunds for any products once they have been sold and delivered. This policy is in place to ensure food safety, hygiene, and quality standards for all our customers.
Damaged or Incorrect Orders
If you receive an item that is damaged or incorrect, please contact our support team within 24 hours of delivery with clear photos of the product and packaging. Our team will review the issue and take appropriate action where necessary.
Non-Returnable Items
Because of the nature of our products, the following items are non-returnable and non-refundable,
- Personalized or custom-made items.
- Sale or clearance items.
- Gift cards.
- Downloadable software products.
- Perishable goods.
- Cosmetics and Herbal Products.
